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Grand Chimera LLC, doing business as Ah Web Oh! (“we,” “us,” or “our”), respects your privacy. This policy explains what information we collect through ahweboh.com and the services we provide, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
Information we collect
- Contact details you provide through our forms, booking calendar, calls, or texts — such as your name, business name, phone number, and email address.
- Consent records — when you opt in to receive text messages, we record that consent along with a timestamp.
- Payment information when you subscribe to a plan. Card details are handled by our payment processors; we do not store full card numbers on our own systems.
- Device and usage data collected automatically, such as IP address, browser type, and the pages you visit.
- Communication history — records of the calls, texts, and emails we exchange with you, so we can pick up where we left off.
How we use your information
- Providing, operating, and improving our websites and services.
- Processing transactions, subscriptions, and payments.
- Scheduling and managing appointments, and sending confirmations, reminders, and follow-ups by email and — only with your consent — by text.
- Responding to your inquiries and providing support.
- Protecting against fraud, abuse, and security risks.
- Honoring your communication preferences and consent choices, and complying with applicable law.
Text messaging (SMS) & consent
You will only receive text messages from us if you have explicitly opted in. We record every opt-in with a timestamp. Messages are service-related — appointment confirmations, reminders, and support — and we do not send marketing texts unless you have separately consented to them.
- Message and data rates may apply. Message frequency varies based on your service usage and appointment schedule.
- You can cancel text notifications at any time by replying STOP. Opt-outs are processed within 24 hours, and we confirm your unsubscribe by text.
- Reply HELP for assistance, or contact us using the details at the bottom of this page.
We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines in our use of SMS communications.
Information sharing & disclosure
We do not sell your personal information. We share information only with:
- Service providers that help us run our business — such as our website and CRM platform, payment processors, and messaging carriers — and only as needed to provide the service. They are required to protect your information and use it solely on our behalf.
- Legal authorities, when required by law, court order, or to protect our rights, safety, or property.
- A successor business, if we are ever involved in a merger, acquisition, or sale of assets — in which case this policy would continue to apply to your information.
Data security
We protect your information with encryption of sensitive data in transit and at rest, access controls that limit who can see your data, and regular reviews of our security practices. That said, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies & tracking technologies
Our website uses cookies and similar technologies to keep the site working properly, analyze traffic, and improve functionality. You can control or delete cookies through your browser settings; the site will still work, though some features may behave differently.
Your rights & choices
- Access, update, or delete your personal information — just email us and we'll take care of it.
- Unsubscribe from emails using the link in any message, or from texts by replying STOP.
- Withdraw consent at any time, without affecting the lawfulness of anything done before you withdrew it.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we hold and to request its deletion. Contact us and we'll help.
Children's privacy
Our services are built for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. You must be 18 or older to participate in our SMS program.
Third-party links
Our site may link to websites we don't operate — for example, a client's live website or a scheduling tool. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Changes to this policy
We may update this policy from time to time. The latest version will always live on this page with its effective date at the top. Meaningful changes will be posted here before they take effect.
Contact us
Questions, requests, or anything unclear? We answer like humans.
- Grand Chimera LLC dba Ah Web Oh!
- Phone: (818) 717-7677
- Email: [email protected]
- Website: ahweboh.com